Auditor general finds tax call centres slow to answer, often inaccurate
Posted: Tue Oct 21, 2025 1:56 pm
by Dr Strangelove
Slow to respond, inaccurate details given when you get through. Clearly this needs an overhaul.
Re: Auditor general finds tax call centres slow to answer, often inaccurate
Posted: Tue Oct 21, 2025 5:57 pm
by al_keda
Shocked I tell you.
I had to digitally submit my taxes twice this year, and both times they gave me a confirmation number that they received it, but they really only got it once.