Auditor general finds tax call centres slow to answer, often inaccurate

[Dr Strangelove]

Slow to respond, inaccurate details given when you get through. Clearly this needs an overhaul.

[al_keda]

Shocked I tell you.

I had to digitally submit my taxes twice this year, and both times they gave me a confirmation number that they received it, but they really only got it once.